Elaya Hotel Vienna City West, Vienna

I had a pleasant stay at the hotel with clean and spacious rooms. The service was friendly overall, but some aspects could be more helpful. The location was convenient and safe, although not very close to major attractions. The dining experience offered a good variety of dishes at a reasonable price.

This hotel has its ups and downs. On the plus side, the service is top-notch, with helpful staff and great assistance. However, the rooms were a bit noisy, not the cleanest, but well-equipped. The location is excellent, with easy access to the shopping street and metro, although a bit far from the heart of Vienna. The dining experience may not be the best, but the grilled meat option is noteworthy.

I had a pleasant stay at this hotel with clean and spacious rooms that matched the pictures. The service was exceptional, with extremely nice and helpful staff, and the location was great for both tourists and business travelers, not far from the metro. The dining experience was good with a nice variety of choices and the facilities were well-maintained.

My stay at this hotel was overall pleasant. The rooms, resembling an English Premier Inn, were a bit of a mixed bag. While some were nice, one facing a street was a bit depressing, which wasn't the best start to my vacation. The service was friendly and helpful, though some staff members weren't very fluent in English. The location, near the metro and railway stations, was convenient for exploring the city, but there were some concerns about safety in the neighborhood. The dining experience offered a good selection of food, but the coffee machine was comically slow. Despite some drawbacks, the hotel's facilities were decent.